MAINTENANCE & SECURITY

Website Maintenance & Security Services

Continuous technical, security, and performance checks to ensure your website remains secure, optimized, organically growing, and aligned with your communication goals.

maintenance & security

Scope of Support Services

Our maintenance services are designed to protect your digital investment while enabling consistent growth and reliability.

Reliable Uptime

Monitoring & Security Audits

Continuous website monitoring, security audits, malware scanning, SSL management, and proactive issue detection to safeguard the website against vulnerabilities while ensuring uptime and data integrity.

Fortified Security

Content Updates & Enhancements

Ongoing assistance with content updates, formatting, media optimization, and accessibility improvements to keep the website accurate, consistent, and user-friendly.

Performance Optimization

SEO & Performance Optimizations

Regular SEO audits and performance tuning using industry-standard tools to improve site speed, search visibility, keyword performance, and overall organic traffic growth.

customer-support

Expert Support & Advisory

Access to technical expertise for issue resolution, system updates, quality assurance testing, and strategic recommendations focused on optimization and enhancement—not new feature development.

Maintenance & Security Plans

SSL / TLS Protection, Malware Protection, Optimized Performance

Monthly Yearly Save 10%

Essential Care

Best for: Low-traffic or informational websites requiring reliability and protection.

UGX 300,000 / month
Reporting: Monthly maintenance reports
  • Website uptime monitoring
  • Security audits & malware scanning
  • Core, theme, and plugin updates
  • SSL monitoring & renewals
  • Bug fixes and incident resolution
  • Content updates & formatting support
  • Email-based support
  • 4 hours response time
  • Performance optimization
  • SEO audits or optimization
Choose Plan
Recommended

Growth Care

Growing businesses focused on visibility and engagement. Content, Performance & SEO Support

UGX 700,000 / month
Reporting: Monthly performance, SEO report, 1 monthly meeting
  • Performance monitoring & optimization (speed, caching)
  • SEO audits & on-page optimizations
  • Google Analytics & Search Console reviews
  • Keyword visibility tracking
  • Priority support
  • 2 hours response time
Choose Plan

Strategic Care

Full-Scope Support & Expert Advisory Best for: High-traffic websites, enterprises, NGOs, and institutions.

UGX 1,500,000 / month
Reporting: Executive report + weekly review meetings
  • Advanced security monitoring
  • Database cleanup & optimization
  • Quality assurance testing after updates
  • Technical & SEO advisory sessions
  • Dedicated support channel
  • 1 hour response time.
Choose Plan

MAINTENANCE & SECURITY

Protect and Maintain Your Website Today

Ensure your website stays secure, updated, and high-performing.

Frequently Asked Questions

Frequently asked questions regarding our services and support for existing clients.

How much a domain name costs depends on a few things. You'll be able to search for each domain via their endings, too. Some domain endings will be more expensive than others. This is because they have different statuses as general top level domains (gTLDs), country code top-level domains (ccTLDs), and new top level domains (nTLDs).

[Buying a domain]( "Buying a domain") is a straightforward process, and it's also an important step in establishing your online presence.

Here is our step-by-step guide for all the things you need to do when registering with us:

Check if the domain name you want is appropriate and available. You can do this using our domain check tool. This will tell you if the domain contains invalid characters, or if it is already taken.

Select which domain ending you want to buy. You can buy more than one at a time. It may be a good idea to:

a. Secure your domain name across the board
b. Identify domain extensions that are already taken
c. Consider whether you want to compete with the one that is already taken, or come up with a new domain name.
Add your extension to your shopping cart.

Verify your order for details such as

a. the domain's expiration date
b. how long you've bought it for
c. how many domains you're planning to claim
Create your customer account, if you don't already have one.

Choose your payment method and purchase your domain, then you're all set.

Hint: As an existing customer, you can always add new domains if you need to by visiting the IONOS control panel and clicking "add new domain" from the domains drop-down menu.

Your domain name is connected to a series of letters and numbers called an IP address which solidifies your online address. Domain names not only add credibility to your brand or business, but also help visitors find you online. Having a branded website can help attract visitors to your business. You can increase your online visibility through marketing and rank higher on search engines with the help of SEO.

Without a domain name, people would have to remember your IP address. This could be confusing to remember or easily forgotten and would ultimately prohibit you from ever growing your website audience.

It's easy for you to move your domains to Alphasoft, and you can start enjoying the benefits of our affordable hosting services right away. It's clear that you won't want to lose your unique domain name, or the hard work you've already put into your website — that's why we make every domain name registration or transfer hassle free. Start by selecting a hosting package from our website that best matches your needs, then enter your existing domain name into the domain checker.

At this point, you'll be informed that your domain already exists; simply select "transfer" and then enter the authentication code you'll receive from your former provider.

Yes, you can easily set up email accounts with your new domain name through alphasoft's email hosting service. Our email hosting plans offer a range of features, including webmail, anti-spam filters, and mobile device support, to help you stay connected and productive.